Customer Service Contact
Please fill out form below to submit your questions.
Fax or mail in orders
If you would like to fax or mail in an order you can fill out the order form here: mail or fax in order Please fill out everything carefully and fill in all information needed. Fax # 440-373-4669
Customer service # 440-463-3269
Some items carry different shipping charges so you need to be sure you check and make sure you know this. Our Re-bounders and dance pads for instance are two of our products that cost more to ship. These prices are listed right on the pages.
All orders are usually processed and shipped within 3-5 business days from the time you place your order but during busy times this will be longer. Total process and ship time could take from 2-3 weeks depending on what you ordered.
All products purchased through fitnessandkids.com come with a 30 Day Product Replacement Guarantee. In the event a defective product needs to be sent back to us we will send you the required replacement parts for your product free of charge.